Shipping Policy

•    You agree to pay any applicable shipping and/or delivery costs related to your Products.
•    Shipping and/or delivery costs vary depending on your chosen delivery method and delivery location.
•    Applicable shipping and/or delivery costs are published on our Website at the time of your purchase.
•    By making your purchase, you agree to the applicable shipping and/or delivery costs as published on our Website or communicated to you at the time of your purchase. 
•    Shipping/delivery times vary depending on the delivery method and delivery location. We will provide an estimated time as provided by the delivery company once your order has been shipped.

•    If something happens which:
      o  is outside of our control; and
      o  affects the estimated date of delivery;
then we will let you have a revised estimated date for delivery of the Products.

•    Delivery of the Products will take place when we deliver them to the address that you gave to us.

•    We may be unable to deliver the Products if we are unable to properly identify you. Please be prepared to provide a form of ID (passport or driving licence) on delivery of Products.

•    Unless you and we agree otherwise, if we cannot deliver your Products within 30 days, we will:
    o  let you know;
    o  cancel your order; and
    o  give you a refund.

•    If nobody is available to take delivery, please contact us using the contact details below.

•    You are responsible for the Products when delivery has taken place.

•    We may deliver your Products in instalments.

CONTACT DETAILS:
email: info@flomix.au, or
telephone: +61 468 920 692. Please note that calls will be answered at the following times:
Monday – Saturday: 6am to 7pm;
Sundays and Public Holidays: Closed.
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Please read our Terms & Conditions Policy for additional information regarding shipping and delivery costs.